Privacy policy

Last updated: October 2025

This Privacy Policy describes how Láska by Kerol ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website laskabykerol.com or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:
Láska by Kerol
Operated by Karolína Salerno Černá
Based in the United Kingdom
📧 info@laskabykerol.com

2. What Information We Collect

We collect personal data necessary to process your order and provide our services, such as:

Your name and contact details (address, e-mail, phone number)
Payment and delivery information
Communication details (messages or inquiries you send us)
We may also collect non-identifying information (such as website analytics via cookies) to improve our website and customer experience.

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

To process and deliver your orders
To handle payments and refunds
To comply with legal obligations (e.g., tax and accounting records)
To communicate with you about your order
To improve our website and services

We process your data under the lawful bases of contract, legal obligation, and legitimate interest, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above:

Typically up to 6 years for accounting and tax purposes, as required by UK law.
Shorter periods apply to non-essential data (e.g., contact form inquiries).

5. Data Sharing

We do not sell or trade your personal information.
However, we may share your data with trusted third parties who help us operate our business, including:

Webnode AG (website hosting and e-commerce platform)
Shipping providers (to deliver your order)
Payment processors (to handle secure payments)
Google Analytics (for website usage analysis)

All third parties are required to process your data securely and in compliance with data protection laws.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Restrict or object to certain types of processing
Withdraw your consent (if applicable)
File a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.

For any requests, please contact us at info@laskabykerol.com.

7. Data Security

We take all reasonable steps to protect your personal data through technical and organisational measures, including:

Password-protected systems
Secure payment gateways
Antivirus software and regular security updates

8. Cookies

Our website uses cookies to ensure proper functionality and improve your experience.
You can manage or disable cookies in your browser settings at any time.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

Thank you for trusting Láska by Kerol 🌸
We value your privacy and handle your information with care.

Láska by Kerol operates under the laws of England and Wales. This Privacy Policy complies with the UK GDPR and Data Protection Act 2018.